Why take part in research?
The findings of research we carry out at the Social Research Centre help government and others to understand how things are working, what people’s needs are and what the priorities should be in areas such as health, housing, well-being, employment and education. It helps to ensure that the organisations who make decisions on things that affect our society do so on the basis of evidence.
Social research helps us to understand what people think, what views they have and what experiences they have had on a whole range of issues that affect how we live, work and study. We know your time is precious, but our work really does make a difference.
Current projects
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Have you been contacted by us?
Our staff may have contacted you as part of a research survey. We are a social research company, exempt from the Australian Do Not Call Register, meaning we may call telephone numbers listed on the Do Not Call Register to conduct opinion polling and standard questionnaire-based research. We are not telemarketers, we are not selling a product and we do not provide your name or contact information to any other parties. The phone numbers we dial are either:
- Randomly generated by computer, using known telephone exchange prefixes
- Randomly selected from available telephone directories, or
- Provided to us by our clients.
We will never call with a private or unknown number.
You may have received:
-
A call from:
-
0257325780 (02 5732 5780) , 0240043019 (02 4004 3019), 0240389009 (02 4038 9009), 0261476409 (02 6147 6409), 0290608459 (02 9060 8459), 0290608413 (02 9060 8413), 0290608450 (02 9060 8450), 0290608448 (02 9060 8448), 0290608482 (02 9060 8482), 0290608466 (02 9060 8466), 0257325763 (02 5732 5763), 0240043085 (02 4004 3085), 0290608462 (02 9060 8462), 0290608481 (02 9060 8481), 0240043076 (02 4004 3076), 0261476411 (02 6147 6411), 0290608453 (02 9060 8453), 0290608467 (02 9060 8467), 0261476412 (02 6147 6412), 0290608465 (02 9060 8465), 0257325760 (02 5732 5760), 0257325784 (02 5732 5784), 0290608436 (02 9060 8436), 0290608448 (02 9060 8448), 0257325741 (0 25732 5741)
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0383834907 (03 8383 4907), 0383834918 (03 8383 4918), 0383834958 (03 8383 4958), 0391184560 (03 9118 4560), 0394926202 (03 9492 6202), 0383834920 (03 8383 4920), 0383834914 (03 8383 4914), 0383834921 (03 8383 4921), 0383834955 (03 8383 4955), 0394926406 (03 9492 6406), 0383834960 (03 8383 4960), 0399609574 (03 9960 9574), 0391184567 (03 9118 4567), 0399609511 (03 9960 9511), 0383834958 (03 8383 4958), 0383543667 (03 8354 3667), 0399609551 (03 9960 9551), 0391184523 (03 9118 4523), 0394926371 (03 9492 6371), 0391184542 (03 9118 4542), 0394926230 (03 9492 6230), 0391184530 (03 9118 4530), 0391184528 (03 9118 4528), 0391184535 (03 9118 4535), 0383834937 (03 8383 4937), 0394926372 (03 9492 6372), 0391184505 (03 9118 4505), 0391184506 (03 9118 4506), 0383834939 (03 8383 4939)
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0735572209 (07 3557 2209), 0737409254 (07 3740 9254), 0737409205 (07 3740 9205), 0737409265 (07 3740 9265), 0735572267 (07 3557 2267), 0737409286 (07 3740 9286), 0735572204 (07 3557 2204), 0737409287 (07 3740 9287)
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0899177009 (08 9917 7009), 0888190509 (08 8819 0509), 0861834325 (08 6183 4325), 0889894439 (08 8989 4439), 0889894405 (08 8989 4405), 0884564705 (08 8456 4705), 0884564729 (08 8456 4729), 0889894465 (08 8989 4465), 0899177067 (08 9917 7067), 0861834307 (08 6183 4307), 0899177031 (08 9917 7031), 0884564758 (08 8456 4758), 0888190562 (08 8819 0562), 0884564759 (08 8456 4759), 0861834308 (08 6183 4308)
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- A text message from,
- 0428478754, 0481073369, 0488826358, 0436427982, 0481074298, 0448441910, 0426309268, 0426310082, 0426308514, 0481075687, 0481075366, 0481075610, 0481075318 or SRCENTRE
- 0428478754, 0481073369, 0488826358, 0436427982, 0481074298, 0448441910, 0426309268, 0426310082, 0426308514, 0481075687, 0481075366, 0481075610, 0481075318 or SRCENTRE
- Or an email from an address that ends in
- @srcentre.com.au
to invite you to participate in a study we are currently conducting on behalf of one of our clients. If you have missed a call from us and would like to participate in our research you can call us on 1800 023 040. You may also have been invited to participate in a focus group or in-depth interview by a member of our Qualitative Research Unit. You will find more information on this on our Focus Group and Interview Participant information page.
Please note, any URL’s in SMS invitations will be part of the src.is domain, which is owned by SRC.
The information you provide is confidential. Our company is bound by the Market and Social Research Privacy Principles (www.dataandinsights.com.au), which govern how we collect, use, keep secure and disclose personal information. We also abide by the principles of the Research Society's Code of Professional Behaviour (www.researchsociety.com.au).
If you would like to check if the Social Research Centre is recognised by the Research Society as a bona fide research company, please, visit the Research Society website to check the full list of recognised research organisations.
If you do not wish to be contacted again, you can register to be on our Do Not Call list by email at
DNC@srcentre.com.au, or by calling 1800 023 040 and leaving a voicemail message that contains both your full telephone number (including the area code) and a request to be removed from our call list. We will do our best to remove your number in 24 hours during the week and in 48 hours on the weekend.Privacy
We believe that the privacy of your information is of the utmost importance. Below you will find our privacy resources and additional links to privacy information.
The RIPP is our privacy policy as required under the Privacy Act and the Australian Privacy Principles. This outlines how we handle your personal information and how you can access that information, correct that information and make complaints (if necessary). The RIPP is available here.
The WPP is our privacy policy that applies to any web user who accesses our website. The WPP is available here.
Privacy Regulator
We are bound by the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Cth) (“Privacy Amendment Act”), which made many significant changes to the Privacy Act 1988 (Cth) (“Privacy Act”). These changes commenced on 12 March 2014. For more information on the Privacy Act and law reform visit the OAIC website, here.
The Privacy Act now includes a set of 13 new harmonised privacy principles that regulate the handling of personal information by private sector organisations. These principles are called the Australian Privacy Principles (APP). For more information on the APP and the OAIC’s APP guidelines, here.
The Social Research Centre is committed to understanding and effectively managing risks related to Information Security to provide greater certainty and confidence for our stakeholders, employees, customers, suppliers and for the communities in which we research. Finding the right balance between information security risk and business benefit enhances our business performance and minimises potential future exposures. To read more, please see here.
Industry Resources
We are a member of ADIA (Formerly AMSRO) and bound by the Privacy (Market and Social Research) Code 2021 ("Privacy Code"). More information about the Privacy Code is available at the OAIC website, here.
We also abide by the principles of the Research Society Code of Professional Behaviour. Information can be viewed on the Research Society website, here.
Payments / prizes / incentives
As a sign of appreciation for participation in our research, a range of incentives are sometimes offered. The type of incentive offered is chosen by our clients, in consultation with our project team. We use two strategies for providing incentives:
- Per person incentive – each person participating in the research receives an incentive; or
- Incentive prize draw – each person participating in the research has their name entered into a prize draw.
The specific types of incentives typically used are cash/cash card/cheque, gift card, (normally from a leading retailer), movie voucher or a specific gift.
Where a prize draw is conducted the necessary lottery permits from the relevant States and Territories are acquired prior to the beginning of the research project. Consistent with lottery permit requirements, the winners of a prize draw are published and the Terms and Conditions of such draws are found on our website under the specific project.
Incentives for face-to-face qualitative research (e.g. focus groups or in-depth interviews) are generally provided to respondents at the conclusion of the focus group or interview.
Incentives for survey research and online qualitative research are typically e/mailed to eligible participants. In instances where we do not have current address details, attempts are made to contact eligible participants to confirm such details before e/mailing the incentive.
Fair and equitable treatment of all respondents is important to us and our incentive process strives to achieve this. Channels provided to research participants to make queries about outstanding incentives or other concerns or disputes relating to our incentive statement, include our website email (info@srcentre.com.au) or telephone 03 9236 8500.